Support

We're a small team building Speakeazy in Boston, and we read every email that lands in these inboxes. Use the address that matches what you need — you'll get a faster answer than mailing a generic catch-all.

General help

Questions about how the app works, feature requests, or anything that doesn't fit the other categories: hello@speakeazysocial.com.

We aim to respond within one business day (Mon–Fri, Eastern Time).

Account issues

For sign-in problems, account recovery, or requests to delete an account you can no longer log into: hello@speakeazysocial.com.

If you can still log in, you can delete your account yourself from Settings → Delete account. Deletion is immediate: your profile, photos, ID verification, push tokens, and notification history are purged from our servers on the spot. Message content you sent to venue chats is retained but attributed to "Deleted user" so moderation history stays intact.

Venue owners

If you own or manage a bar or restaurant that appears in Speakeazy, you can claim your listing at business.speakeazysocial.com — we send a one-time verification code to the phone number publicly listed for the venue, by text or voice call, so only someone at the business can complete the claim. Codes expire after 10 minutes, are only sent when you request one, and we never send marketing messages to that number. Reply STOP to any code message to opt out, or HELP for help. Message frequency varies; message and data rates may apply.

Anything to do with claiming, correcting your listing, or a promotion: support@speakeazysocial.com. That's also the right address if a code never arrived, if your venue has no phone number listed, or if you believe someone else has claimed your business.

Trust & safety

To report abuse, harassment, or a safety concern that goes beyond a single in-app Report: safety@speakeazysocial.com.

For most reports, use the in-app Report action — every user, message, and chat thread has one. In-app reports are reviewed within 24 hours by our team. Email us at the address above for situations that need to escalate beyond that flow.

Moderation appeals

If your account was suspended or content was removed and you believe we made a mistake: appeals@speakeazysocial.com.

Include the affected account's email address and a short explanation. We aim to respond within 5 business days.

Law enforcement

For law enforcement inquiries, valid legal process, or DMCA / IP takedowns: legal@speakeazysocial.com.

Press

For press, partnerships, and venue-listing requests: hello@speakeazysocial.com with "Press" in the subject line.

Mailing address

Speakeazy is operated as a solo venture; we don't have a public office. Written correspondence goes to the email addresses above. For anything that requires a physical address (legal service, etc.), email legal@speakeazysocial.com first and we'll respond with the right destination.